Mental Health Advocates of WNY

crisis hotlines

If this is a life-threatening emergency, please call 911 for immediate assistance.

24 Hour Crisis Hotline for Buffalo and Erie County

24 Hour Addiction Hotline Buffalo and Erie County

24 Hour National Suicide Prevention Lifeline (English and Spanish)

Kids’ Helpline

Chautauqua County Hotline

24 Hour NYS Domestic & Sexual Violence Hotline

24 Hour Text Line offered by Mental Health America
Text MHA to 741-741

Veterans Crisis Hotline
1-800-273-8255 and Press 1 or click here to chat with online with a counselor

erie county mental health mobile response teams

For Children:
Spectrum Human Services C.A.R.E.S. Program 716-882-HELP (4357)


The goal of the C.A.R.E.S program is to support families in resolving crisis situations in the home or community and to help them prevent future crises. An effective crisis plan will be developed with the family. C.A.R.E.S. is available 24 hours a day.

For Adults:
Crisis Services Mobile Outreach Program 716-834-3131


This program provides community-based mental health intervention to individuals in Erie County who are experiencing a mental health crisis. The main goal of the program is to divert individuals from unnecessary presentations at local psychiatric emergency rooms and to provide these individuals the services they need in order to remain safely in the community. Services are available 24 hours a day.

Do You Need Help?

Information & referral specialists are available M-F, 8:30am-4:30pm to help link you to community resources, providers, or treatment services.

Call (716) 886-1242.

Test Your Mental Health

We offer a free, anonymous online mental health screening.