Youth Peer Advocate Program Manager- Buffalo, NY

Job purpose

We are looking for passionate individuals who want to help others to join our team! MHA is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging – so if you are excited about this role or working at MHA – but your experience does not align perfectly with every qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings. The mission of Mental Health Advocates (MHA) is to promote mental health and wellness in the community and support individuals and families who are living with mental illness. The Youth Peer Advocate Program Manager maintains a mission-driven approach in their work to assist the Program Director with accomplishing departmental goals.

Duties and responsibilities

The Youth Peer Advocate Program Manager must meet the Youth Peer Advocate requirements for the YPA Provisional Credential through Together in NYS including lived-experience requirements, letters of recommendation, and Code of Ethics. 

  • Assist with day-to-day operations of Youth Programs department. 
  • Serve as liaison with school personnel.  
  • Coordinate and assist in assigning 1:1 youth peer services to YPAs. 
  • Assist with grant applications. 
  • Assist with data reporting for grant reports and RFPs.  
  • Monitor YPA email, phone voicemails, and mail correspondence. 
  • Monitor and update Event Tracker online form for new school programming requests. 
  • Serve as on-call supervisor for YPA text/chat line. 
  • Attend PX21 and MEB monthly meetings. 
  • Represent Youth Programs department at outreach events. 
  • Assist in facilitating YPA team meetings in Director of Youth Programs absence. 
  • Perform other duties as assigned. 


  • At least two years of experience in a leadership role. 
  • Ability to demonstrate sensitivity and supportive approach to the needs of others.  
  • Evidence of the practice of a high level of confidentiality and HIPAA compliance. Excellent organizational skills. 
  • Excellent oral and written communication skills. 
  • Effective relationship-building, interpersonal, and coaching skills. 
  • Sound, independent decision-making ability. 
  • Proficient computer skills in a Microsoft office environment. 
  • Flexibility with schedule to include evening hours and weekends. 
  • Bachelor’s degree in a human services-related field (or higher) required. 
  • Credentialed professional preferred (MSW, LMHC, and/or Youth/Adult Peer) 

Travel Requirements

Must possess a valid Driver’s License with reliable transportation to travel within New York State, as well as nationally, if required.

How to Apply

Please send resume and cover letter to Karl Shallowhorn at You can also apply on Indeed:*q39uez*_gcl_au*MTkwMzYxMjc1Ny4xNjgxMjQyNTYy

The Mental Health Advocates of WNY is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law.

Do You Need Help?

Information & referral specialists are available M-F, 8:30am-4:30pm to help link you to community resources, providers, or treatment services.

Call (716) 886-1242.

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