OPERATION COM (Children of the Military) Program Coordinator

Job purpose

The OPERATION COM Program Coordinator will support the needs of the Director and work in conjunction with the Program Manager of the PFC Joseph P. Dwyer Program at the Veterans One Stop Center of WNY.

Duties and responsibilities


  • Coordinates all elements and logistics of the program including developing on-going monthly creative projects for the class, coordinates with outside agencies for family centric activities and monthly events for children, parents, and caregivers, etc.  Works in collaboration with the Dwyer Program to help support their classes and/or outings, which includes providing food and activities for children.  
  • Complete monthly reports for the Veterans One-stop Center which 
  • Weekly check-in meetings with Program Manager of Dwyer Program  
  • Meets weekly with Operation COM Program Facilitators to ensure all data, evaluations and reporting are current and up to date.  Keeps facilitators apprised of upcoming events.  
  • Cultivates and maintains relationships with Operation COM families, along with other community programs and military personnel in the area.  
  • Meets monthly with MHA’s Chief Financial Officer to maintain financial program stability and financial reporting.  
  • Meets monthly with Executive Director on programs updates. 
  • Updates Leadership Management Hub reporting weekly.     
  • Exercises and maintains emotional stability, patience, tact, and good judgement in all situations with children and adults at Operation COM.  
  • Provides data necessary for on-going grant submissions  


The following is a list of experience, technologies, credentials, skills, and other items which are required for this position: 

  • Ability to lead a class of children of all ages and direct/and oversee facilitators, while maintaining stability and direction of class and or community event 
  • Excellent communication and organizational skills  
  • Ability to work professionally with our military families, program partners, facilitators and staff  
  • Excellent computer skills and knowledge of most computer programs  

Travel Requirements

Incumbents must possess a valid Driver License and reliable transportation with the ability to travel within New York State, as well as nationally, if required. 


Indicate percent or (ü) as appropriate. 
A.  What are the physical mobility requirements of this job? 

(0% of time) 


(up to 25%  

of time) 


(up to 50%  

of time) 


(up to 75%  

of time) 


(up to 100%  

of time) 

1. Climbing  x         
2. Balancing  x         
3.  Stooping/Bending    x       
4.  Kneeling, Crouching, Crawling  x         
5.  Reaching    x       
6.  Handling, Fingering, Feeling    x       
7.  Talking        x   
8.  Hearing        x   
9. Standing      x     
10. Walking      x     
B.  What are the physical effort requirements of this job? 
Lifting – Number of pounds lifted… 
Waist high  5  lbs   
Shoulder high  0  lbs   
Above head  0  lbs   
Carry – Percent of time pounds are…. 
Carried alone    x       
Carried w/someone    x       
Distance weight must be carried         50 feet   
Pushed    x       
Pulled    x       
Held    x       

How to Apply

Please email your resume outlining your experience to 

Mary McParlane

Director, Operation COM 

Mental Health Advocates of WNY 


Do You Need Help?

Information & referral specialists are available M-F, 8:30am-4:30pm to help link you to community resources, providers, or treatment services.

Call (716) 886-1242.

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