Family Peer Advocate, Child & Family Support Program (CFSP) part-time position available ECMC

Reports to:

Job purpose

In keeping the Mental Health Advocates of WNY, Inc. (MHA) Vision and Value statements the Child and Family Support Program (CFSP) Family Peer Advocate maintains a Mission-driven approach and provides education, support, and advocacy to families who have a child or young adult living with a mental illness.

Duties and responsibilities

 Supports families and individuals who present in the Psychiatric Emergency Room (CPEP) and on the
behavioral health units at the Erie County Medical Center.
 Models youth and family-driven approach to services; assuring needs of families and youth are met while
using family strengths and services that are culturally competent.
 Supports caregivers by disseminating information and referrals or by providing linkage to appropriate
agencies or providers as needed.
 Supervises family visits on-site at ECMC.
 Facilitates support group at ECMC as needed.
 Performs other duties as assigned.


 Parent/Caregiver of a child, adolescent or young adult who has mental health and/or behavioral health
 Broad knowledge and experience in the Mental Health System.
 Good networking experience.
 Ability to demonstrate sensitivity and a supportive approach to the needs of others.
 Evidence of the practice of a high level of confidentiality.
 Above average oral and written communication skills.
 Excellent relationship building, interpersonal, and coaching skills.
 Sound, independent decision-making ability.
 Proficient computer skills in a Microsoft Office environment (Word, Access, PowerPoint, etc.) or other current
 Team-first attitude and a positive demeanor.
 Flexibility with schedule to include evening hours and weekends.
 Bachelors of Science Degree in Health Education or Human Services Related Field. A combination of education and comparable experience will also be considered.

Travel Requirements

Mandatory: must possess a valid Driver’s License with reliable transportation to travel within New York State, as well as nationally, if required.

How to Apply

Please send a resume, including a cover letter with your experience of caring for a child, teen, or young adult living with a mental health diagnosis to:
MHA, ATTN: Career Opportunities; 1021 Broadway, Buffalo, NY 14212

Do You Need Help?

Information & referral specialists are available M-F, 8:30am-4:30pm to help link you to community resources, providers, or treatment services.

Call (716) 886-1242.

Test Your Mental Health

We offer a free, anonymous online mental health screening.