Director of Youth Peer Services
Job purposeDevelop, oversee, and manage youth peer services and programs delivered through MHA Youth Peer Advocates (YPAs) throughout Western New York while demonstrating a mission-driven approach and providing a message of hope, strength, and recovery to youth whose lives are impacted by mental illness through shared insight and experience.
Duties and responsibilities
- Promote and secure contracts for MHA youth peer programs and services in WNY schools and other community settings serving young people ages 11-26.
- Supervise and manage a team of credentialed Youth Peer Advocates
- Collaborate with and support the work of the Child & Family Support Program (CFSP) and its Director, providing back-up as needed
- Oversee YPA Hiring Process
- Create job application to be sent out to potential YPAs
- Conduct interviews with potential candidates
- Work with Executive Director/CFSP Director on final selection and hiring
- Create YPA orientation and facilitate YPA orientation with new hires
- Set and enforce job expectations and standards for YPAs which reference MHAWNY
- Includes referencing MHAWNY Employee Handbook and discussing policies and procedures
- Oversee the lead YPAs to maintain a weekly schedule which includes regular program locations and staff assignments, upcoming events, trainings, presentations, health fairs, panels, etc.
- Work with lead YPAs to facilitates weekly YPA team meetings
- Meetings include discussing weekly schedule, support group topics, role-playing, presentation/event feedback, and addressing concerns
- Approve time cards and time-off requests.
- Delegate tasks and responsibilities to YPAs, and confirming progress and completion
- Includes creating task lists and agendas
- Work as a member of a committed team to coordinate peer-led educational and support programs for adolescents and young adults
- Assist in grant writing process, track goals and objectives, and report to funders.
- Lead the team in transitioning to billing Medicaid for services and transitioning to vendor services
- Actively supports the diversity, equity, and inclusion goals and objectives of the agency
- Models and implement’s youth-driven approach to services
- Assists youth in engaging in planning their own care and having their voice heard
- Compiles and maintains an up-to-date list of community supports for youth.
- Models and teaches advocacy and empowerment skills
- Attends local, regional, and national training/conferences
- Supports transition-age youth and shares knowledge of resources in the adult system
- Actively participates in community meetings to represent the youth voice
- Documents all activities
- Reports to Executive Director at least weekly on progress, issues and actions
- Participates in weekly leadership meetings
- Performs other duties as assigned
- 4 years of experience as a Youth Peer Advocate or qualified mental health provider.
- High School diploma or GED required, some college preferred.
- Previous leadership skills/experience preferred.
- Ability to demonstrate sensitivity and supportive approach to the needs of others.
- Evidence of the practice of a high level of confidentiality.
- Good oral and written communication skills.
- Excellent relationship building, interpersonal and coaching skills.
- Sound, independent decision-making ability.
- Proficient computer skills in a Microsoft Office environment.
- Team-first attitude and a positive demeanor.
- Flexibility with schedule to include evening hours and weekends
Reliable transportation, travel required.
How to Apply
Please send your cover letter and resume to Melinda DuBois, firstname.lastname@example.org.